IT for Travel Agents
As Travel agents dealing with differenet time zones with business travellers, familes and individuals, you need to move with the times and may need 24/7 access whether working from the office or home. Even when a dust cloud overhangs and hits, you need to be well prepared and able to service your customers to maximse revenue and make sure they come back time after time. We have an enterprise level architecture which makes your life easier and allows you to compete in any scenario for a fixed monthly or quarterly fee.
- We enable you to access your email or files through a PC or web access or mobile device from where ever you are.
- We enable you to access your money making booking systems from any where.
- With our archiving solutions we enable you to quickly access fully auditied historical detail that you can act fast on for that demanding traveller - confirming what you said and when you said it.
- Using a state of the art telephony solution your customers can contact you from anywhere and, if they leave a voicemail, you can get it through your email enabling you to respond quickly.
- We can enable you to take calls from anywhere, as if you are in the office, without forwarding - meaning you can meet your clients service needs.
- We can switch on call recording by user so you can monitor what is going on and check you have completed what you said you did in real time.
- We can connect mutlitple offices together so you can transfer calls, emails and other data without keeping a client holding on or losing them.
Tailored Solutions
We can get you up and running in no time with solutions that will benefit your business immediately, including:
- Virtual IT Professional (VIP) which is like extending your IT services team. Our highly experienced IT professionals will work with you to help define your technology strategy, propose and implement solutions and sit on your Board if required. We can be a short term solution or a long term member of your team. Whatever your requirement, we are there to support you and help you achieve your business and personal objectives.
- Hosted E-mail which can give you enterprise level service and features as well as your own domain name, making your business look totally professional.
- Hosted Voice over IP telecom systems are a way of carrying your phone calls over the internet rather than traditional telephone routing. Not only does it mean that you can carry your telephone number wherever you are in the world, it means that you can make free local and national calls to any UK 01 or 02 number (apart from a minimal connection charge). You get all of the benefits of an expensive advanced telephony service for a fraction of the cost.
- Website hosting and domain management means that we can help you to register your own company domain name (yourname@yourcompanyname.co.uk) and manage it for you, giving you peace of mind that your website will be held in a highly secure and resilient data centre with 99.95% uptime guaranteed.
For a free full audit of your current IT and telecoms systems please call us on 08000 11 47 47 or e-mail us on sales@accsimple.com








